Do you offer returns?
Unfortunately, due to the exclusive nature of our drops, each item is carefully crafted and produced in limited quantities. As a result, we are unable to accommodate returns or exchanges. We encourage you to check our size guide and product descriptions carefully before making a purchase.
Do you ship internationally?
No, we currently only ship domestically within the US. We hope to expand our shipping options in the future, so please stay tuned for updates.
Can I cancel my preorder?
No, once a preorder is placed, it cannot be canceled. This helps us manage our limited inventory and ensure that all preorders are fulfilled.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our shipping partner’s website to monitor the status of your delivery. If you do not receive a tracking number, please contact our customer service team at support@memorinyc.com.
Will you restock?
In order to maintain the exclusivity of our products, we will not be restocking items once they are sold out. For that reason, we recommend joining our email list so you never miss a drop and stay informed about future releases.
Do the garments fit true-to-size?
Our garments have an oversize fit. For a true-to-size fit, we recommend going a size down. Please refer to our size guide for more detailed measurements and fit information.